Refunds Policy

Refund Methods

  • Credit Card Payments: Refunds will be processed back to the original payment method.
  • Cash on Delivery (COD): Customers will receive a coupon code for the refund amount, which can be used for future purchases on Masless.com.

Processing Time

  • Returns will be inspected within 7 business days of receiving the product at our warehouse.
  • Credit card refunds may take an additional 5 to 7 business days to reflect in your account, depending on your bank.
  • Coupon codes will be issued immediately after return approval.

Where’s My Refund?

  • Contact your bank for card refunds.
  • Check your registered email inbox (and spam/junk folder) for coupon codes.
  • For additional assistance, visit our Contact Us page.