Refunds Policy
Refund Methods
- Credit Card Payments: Refunds will be processed back to the original payment method.
- Cash on Delivery (COD): Customers will receive a coupon code for the refund amount, which can be used for future purchases on Masless.com.
Processing Time
- Returns will be inspected within 7 business days of receiving the product at our warehouse.
- Credit card refunds may take an additional 5 to 7 business days to reflect in your account, depending on your bank.
- Coupon codes will be issued immediately after return approval.
Where’s My Refund?
- Contact your bank for card refunds.
- Check your registered email inbox (and spam/junk folder) for coupon codes.
- For additional assistance, visit our Contact Us page.